Privacy Policy

NX Defense ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal data is processed in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the Telephone Consumer Protection Act (TCPA), and A2P 10DLC messaging requirements.

This Privacy Policy applies to all personal data collected through:

• Our website and digital platforms
• Contact forms (including "Get a Quote" forms)
• Business communications (email, phone, and SMS)
• Events, meetings, and direct interactions
• Third-party and publicly available sources (where legally permitted)

NX Defense acts in different roles depending on the context:

• Data Controller: When we collect personal data directly from individuals (e.g., website visitors, prospects, clients)
• Data Processor: When we process data on behalf of clients in connection with services, logistics, or operational activities

We may collect the following categories of personal data:

• Identity Information (name, surname)
• Contact Information (email address, phone number, mailing address)
• Professional Information (company name, title, role)
• Technical Data (IP address, browser type, device information)
• Communication Data (messages, inquiries, call records)
• Marketing Preferences and consent records

We collect personal data through:

• Website forms and landing pages
• CRM systems and sales tools
• Email, phone, and SMS communications
• Events and in-person meetings
• Third-party providers and public databases (where lawful)

We process personal data based on:

• Explicit consent (e.g., marketing communications and SMS opt-in)
• Contractual necessity (providing requested services)
• Legitimate interest (B2B communication and service improvement)
• Legal obligations

NX Defense complies with applicable TCPA and A2P 10DLC regulations governing SMS communications.

End users provide prior express consent before receiving SMS messages from NX Defense.

Consent may be obtained through:

• Website forms with a clear and unchecked opt-in checkbox
• Written or digital agreements
• Direct opt-in actions such as submitting inquiry or quote request forms

Opt-in disclosures clearly state:

• The types of messages users may receive, including responses to inquiries, follow-ups, and service-related updates
• That message frequency may vary
• That message and data rates may apply
• That users can reply STOP to opt out and HELP for assistance
• Links to the Privacy Policy and Terms & Conditions

Users may opt out of SMS communications at any time by:

• Replying STOP to any SMS message
• Contacting NX Defense directly

Consent records are securely stored and maintained.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use personal data to:

• Provide products, services, and customer support
• Respond to inquiries and requests
• Conduct sales and business development activities
• Send transactional and permitted marketing communications
• Improve our services, systems, and operations
• Ensure legal and regulatory compliance
• Prevent fraud and enhance security

We may share personal data with:

• Service providers (e.g., hosting providers, CRM systems, communications platforms)
• Business partners when necessary for service delivery
• Legal or regulatory authorities when required by law

All third parties are required to safeguard personal data and comply with applicable privacy laws.

Personal data may be transferred outside your jurisdiction where necessary for operational purposes. Where applicable, NX Defense implements appropriate safeguards, including:

• Standard Contractual Clauses (SCCs)
• Secure transfer mechanisms
• Contractual data protection obligations

We retain personal data only for as long as necessary to fulfill business, contractual, legal, and regulatory obligations.

When personal data is no longer required, it is securely deleted or anonymized.

NX Defense implements appropriate technical and organizational security measures to protect personal data, including:

• Encryption
• Access controls
• Secure infrastructure
• Monitoring and security management practices

Under applicable data protection laws, including GDPR where applicable, individuals may have the right to:

• Access personal data
• Request correction of inaccurate data
• Request deletion of personal data
• Object to certain processing activities
• Withdraw consent
• Request data portability

To exercise your rights, contact:

NX Defense uses cookies and similar technologies to:

• Improve website functionality and user experience
• Analyze website performance and traffic
• Support marketing and analytics activities

Users may manage cookie preferences through browser settings.

NX Defense may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be published on this page together with the revised effective date.

For questions regarding this Privacy Policy or personal data practices, please contact: